At Efficient Hosting we take customer service very seriously and
aim to ensure that all our clients are happy with the web hosting service we
provide. Some of the feedback we have received from our UK web hosting clients is included below...
"Since signing up for their 'Basic Package' in Autumn 2002 my website has enjoyed excellent 'up-time' and a thoroughly reliable presence on the web. I find the Efficient Hosting 'Control Panel' entirely user-friendly, with lots of useful features. The 'Web Statistics' facility has proved invaluable for measuring a whole host of things on my site; my keyword effectiveness, details of visitors to my site and useful monthly figures. The 'File manager' facility gives me an easy-to-use, fast way of maintaining my web pages. Their on-line 'Help Section' is very detailed and I have always been impressed by their prompt and helpful replies to my e-mail queries.
Efficient Hosting certainly lives up to its name !"
- B. Renwick, music-for-schools.com
"I don't know what I would do without the excellent service provided throughout the time we have been with you. Your aftercare is second to none! You have certainly gone beyond normal customer care levels with the various problems I have had! I will certainly recommend Efficient Hosting to everyone I know who wants to start up a website :)"
- Jan Berrington
"Thank you very much for your speedy and polite service and for the excellent service we have received from Efficient Hosting. I wanted to say that I think you have been absolutely brilliant and I really cannot fault the service we have received from you - I will have no hesitation in recommending you..."
- Lisa Orme
"The last year and a half or so with you has been fantastic. The servers are lightning fast, with user-friendly interfaces and your technical support has been prompt, polite and accurate. Thank you for the great service!"
- Daz Ellerington
"MANY thanks for your kind help. I've recommended Efficient Hosting to everyone I know (that uses an ISP) on the basis of the outstanding support."
- Deb Clark
"Thanks for replying so speedily and so comprehensively - another example of excellent customer service - very much a rarity these days! The customer service I have received has been outstanding - I am happy to recommend Efficient Hosting to anyone that visits Twymark.co.uk"
- Nick Heaps, Director, Twymark Limited
"I'd just like to say i am very impressed with your control panel and facilities. I have been a web designer for many sites and your services are much more impressive than any other isps ive used."
- Alex Stone
"At ServIT Systems, we recommend Efficient Hosting to all of our customers.
We are impressed by the standard of service that Efficient Hosting provides,
the reliability of the servers and the ease of use of the control panel,
which is one of the best that we have come across.
We have had a number of occasions where we needed to get a customer up and
running with a new domain urgently because their existing ISP let them down.
Efficient Hosting always pull out the stops. On one occasion, Efficient
Hosting were able to set up a new domain with email and get it operational
within 30 minutes - Great service indeed!"
- Ray Grove, MD, ServIT Systems Ltd
Efficient hosts 3 web sites for us, we have always found the support
first class and the site fast and responsive compared with other
hosters. The control panel is especially easy to use and navigate. Mail
control including built in list management has been superb for one of
our sites. Highly recommended.
- Maurice S Clarke, Cyber Solutions Rugby UK
"I've said it before and I'll say it again, your support has been sterling and I'm always impressed with the level of service I receive from you."
- Kerry M
"The 'Efficient' part of your name is as good as the 'Hosting'! I've been recommending you guys for months."
- Shaun Weston
"Many many thanks for all your good work and efforts in helping me get this rapidly growing site off the ground ... I will certainly recommend u to others that I know at work who want some web space without any hassle, I didnít expect the level of support u are giving, so far brilliant"
"...just about every question you could want the answer to is in the manual and FAQs...They are exactly what they say they are, efficient! I had a query...and emailed them, at the weekend. Within just a couple of hours I had a comprehensive answer to my question ... I have found the facilities that they provide are excellent, exactly what I need (and more!)"
(Click here to view full testimonial.)
- Marion Palles-Clark
"... Although I had seen many other hosting deals at lower costs, none of them surpassed the flexibility and range of options that I found. The site changeover was quick and I was surprised that you even took time out to assist me with an issue of DNS management I had with my original hosts. Since then it has been excellent, yes there have been the usual hiccups, but they have been resolved quickly and with a full explanation ... I now have all the features anyone could want and some in reserve should I need them. People have commented on the speed of the site and I have not yet had anyone complain about the unavailability of the site ... I seem to be able to email you at any time of day or night and receive a prompt and accurate reply. I will have absolutely no hesitation in recommending you to anyone."
(Click here to view full testimonial.)
- Darren Burnhill
"As far as your service goes I remain very impressed, as with the pricing I will recommend you to anybody looking for a total hosting solution"
- Chris P
"I would just like to say thank you very much for your help. You always reply promptly and always provide me with such detailed information. I am very happy with the service I am receiving from you."
- Angela Simmons
"Thank you for a Superb service so far. I certainly couldn't think of a better name for your company because efficient hosting is exactly what I have had."
- Patrick Barratt
"...the facility, speed of working and the initial sign up process work very well indeed. I just love your system."
- Roy N
"Many thanks for a brilliant service."
- David Henderson
"I really appreciate all your help and advice on all this, I'm a very happy customer!"
- Jane W
"Many thanks ... fantastic service as always."
- Stuart Williams
"I want to thank you for the service and note that if a level should be applied to it, it would be a level of exemplary service."
- Jason R
"...we have found the services of efficient hosting to be first class; both in terms of the options available and the personal support when things have become problematic."
- Nicholas Cooper
"PS. YOUR BACKUP SUPPORT HAS BEEN GREAT"
- Robert L
"Thanks for setting up the test account for me. You may be interested in the results of my research. I tested the speed of 3 web hosting solutions.... The results show that Efficient Hosting are far faster than the other solutions tested.... I will be ordering a professional account. Thanks again for your help"
- Andy Tindale
"Thanks for the quick response. First time out in over a year. Many thanks for the excellent service."
- Gavin Armstrong
"Thanks for the excellent support..."
- Marc M
"Thankyou very much for your prompt attention everything is now working fine....and thank you once again for all your support and advice."
- Mick S
"I would also like to thank you for your service as it has been excellent..."
- James T
"I have had a hosting account with you for nearly a year now and am very pleased with the service you have offered."
- Brian McHugh
"What's important to me at the moment is the level of support I can get when the need does arise & I am so far very impressed with your responsiveness."
- Antony Portno
"thanks for all your efficient help."
- Jabar Mohammmed
"Thanks again for your prompt responses, and the speedy way you dealt with the prob."
- Chris S
"I'm quite impressed so far with the efficiency with which my account was created and the ease of use of the Control Panel."
- Michael Mace
"Thank you for a super service..."
- Gary Owen
"I would like to take this opportunity to thank you once again for your outstanding service..."
- Nigel Sadler
"Thank you so much ... for all your help ... I will certainly use your business again when I attempt another webpage."
- Jacki B
"By way of feedback, me and my fellow directors have been extremely pleased with the service you have given us in the last few months. We have been particularly pleased with the speed at which you deal with email enquiries."
"You have been very helpful from the outset and I am very grateful."
- Nicholas W
"Your e-mails ... were very clear and simple to implement. Your detailed efforts are appreciated"
- Peter Fox
"Thank you so much for your excellent hosting facilities over the years. You have provided an excellent service."
- Rosemary James
"I would like to take this opportunity to thank you for your support and assistance while setting up my website."
- James F
"Anyway thanks for your help and your good service and fast replies."
- E Dayani
"I appreciate the support that was given and your services will always be recommended."
- Simon H
"Many thanks for an excellent service."
- Geoff J
"I am writing to advise you that I wish to cancel my hosting with you as I am no longer continuing with my website. This is in no way connected with the service you offer which I have found to be excellent."
- Kevin Law
"Firstly just to say your web hosting wipes the floor with (name of previous host removed)!"
- Alan H
"I have been happy with the service ... and would not hesitate in recommending your company."
- Shaun W
"I'm very pleased with the service at Efficient hosts, always get prompt responses etc..."
- Ben T
"I have found the service to be outstanding ... Thanks again for all your support..."
- Simon R
"Once again, thank you for outstanding service."
- Andrew Kimberley
If you are already a client of Efficient Hosting, we would love to hear from you if you
have any feedback on our Internet web hosting services. We value all feedback, whether good or bad. We always
welcome suggestions for improvement and take any negative feedback very seriously. You may
use the form on our Contact Us page to send us your comments,
simply select Feedback/Suggestion in the Nature Of Query box.