Customer Support Centre : Manual : Control Panel : Advanced Tools
Welcome to the Advanced Tools section of the Efficient Hosting Control Panel support pages where you will find information about all aspects of using the available options.  
The links in this section are as follows;
Introduction : Network Tools : Domain Lookup : Trace Route : Encrypted Telnet (SSH)
MIME Types : Apache Handlers
This page provides documentation of the Advanced Tools in your Control Panel.

For ease of use, we have split the documentation of the many Control Panel options into the following categories:

  1). Analysis And Log Files
  2). Account Management Tools
  3). Site Management Tools
  4). Pre-installed Scripts & Scripting Tools
  5). Advanced Tools (this page)
  6). Support Tools

For a complete list of Control Panel options, click here to return to the main Control Panel support page.
Network Tools Network Tools
The Network Tools include a Domain Lookup facility and a Trace Route utility...

Domain Lookup
The Domain Lookup facility displays various facts about the domain name you key in. The results of looking up a domain here include the IP address to which the domain and any sub domains resolve, the mail server for the domain as specified by the domain's "MX records", and the name servers (DNS) for the domain.

Trace Route
The Trace Route utility shows the path on the web that information travels in order to get from the server to your ISP and the time taken to reach each point along the way. This can be useful for troubleshooting network problems such as a suspected delay or loss of data somewhere on route.

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SSH Telnet SSH Telnet
You may connect to your account from within your Control Panel using the SSH (Secure SHell) form of Telnet. This feature is likely to be of interest only to more advanced users because most of the functionality of Telnet is duplicated in a more user friendly way through the various Control Panel options. SSH allows you to pass raw commands to the operating system on the server hosting your account, by keying them into a Linux shell.

For security reasons we no longer allow the use of plain (unencrypted) Telnet when connecting to our servers. Using the SSH form of Telnet ensures that all information passes between your local computer and the server in an encrypted form. In particular, this stops anyone from finding out your Telnet password by monitoring your connection.
As an additional security precaution, we require a copy of some photo ID (a passport or new-style driving licence picture page is ideal) before allowing SSH access for a client. It is usually most convenient to send us a scanned copy as an e-mail attachment.

After clicking on the SSH icon in your Control Panel you will need to be patient while the Java code necessary to control the connection is downloaded, as it needs to run on your local computer. Once the Java frontend has downloaded it will run automatically and open in a new window. You will see a prompt for your SSH Server/Alias with your master domain name (with the www. prefix) already keyed in on your behalf. Simply press enter and you will then be prompted for your login for which you will need to enter your account username. You will then be presented with a pop-up box titled Enter Network Password. We recommend that instead of entering your username again in this box that you simply click the No button to bypass this pop-up box altogether. After clicking the No button you will probably see the message "File operations disabled, server identity can't be verified". You can just ignore this message. Finally you will be prompted for your master account password. If your log in is successful you will see the bash shell prompt. When you are ready to close your connection, enter exit to log out and then shut down the pop up box. You can then return to the main Control Panel menu by using your browser's back button.
Please be aware that you won't be able to open an SSH session through your Control Panel until your domain name has finished being registered or transferred. Whilst waiting for your domain name to become fully functional you may instead connect by running an SSH client on your local computer.

If you prefer to connect by running an SSH client program on your local computer then we recommend using the Putty client. Using Putty, you can make an SSH connection to your account by running putty.exe, selecting the SSH protocol, setting the host name to your domain name (or to if your domain registration or transfer is not yet fully completed) and clicking Open. You will then be prompted for your main account username and password.

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MIME Types MIME Types
This option provides you with a way of associating specific MIME types with files of a given filename extension. For example, files ending with an extension of .gif are associated with a MIME type of image/gif by default. The MIME type is included in the header of these files when they are delivered by the server and can then be used by the receiving web browser to help determine what type of file it is dealing with. This helps the visitor's web browser know how to interpret the file and what file handler or plug-in it needs to use in order to correctly display the file (or play the file in the case of an audio format such as Real Audio).
Apache Handlers Apache Handlers
Provides you with a way of setting certain server side (Apache) handlers to be used for files with specific extensions. Unlike MIME Types (see above), which suggest how files should be handled by web browsers, the associations made here control how files of a given extension are to be handled on the server side. This is mainly for advanced users but can also be useful if you would like to use a file extension other than the default for SSI (default is .shtml) or CGI scripts (default is .cgi or .pl). This can also be done by creating an appropriate .htaccess file.

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